Ways to Prevent ID Theft
Protect Your Passwords and PINs
Do not share your passwords and/or PINs with others. You also should not store your passwords and/or PINs on your computer. If you need to write down your passwords or PINs, store them in a secure, private place. You should change your passwords and PINs regularly and use a different password and PIN for each of your accounts. When setting up a password, its best practice to include numbers and letters or symbols.
Maintain Your Computer Security
Personal firewalls and security software packages (with anti-virus, anti-spam, and spyware detection features) are recommended for those who engage in online transactions in order to protect your identity.
Don’t Respond to Emails/Phone Calls Requesting Personal Information
City Bank will not ask you to provide or verify sensitive information through email/phone call. City Bank will not request for your identifying information, because all your identifying information is already on file. It is best practice to call the bank yourself- using the number in the phone book or on your statement when asked to provided identifying information.
Read Your Statements
Read all your monthly accounts statements thoroughly to make sure that all transaction is authorized by the accountholder(s). Be sure that City Bank has current contact information on you, including your mailing address, telephone number, and email address. If you see an error on your statement or do not receive a statement, contact City Bank Bookkeeping department at 318-357-3719.
Secure Your Confidential Documents
Keep all your financial documents in a secure place and be careful how you dispose documents from City Bank or other confidential information. Documents from City Bank and other companies that include your identifying information or account information should be shredded.
Safeguard Your Social Security Number
Do not use your Social Security number as a username or password. Keep your Social Security card in a safe place and avoid carrying it with you. You should also be sure to safeguard the social security numbers of any dependents.
A Periodic “Identity Theft” Check
Reviewing your credit report may alert you to inaccuracies and unauthorized activity. You can obtain a free credit report every 12 months from one of the three credit bureaus by contacting the Annual Credit Report Request Service at www.annualcreditreport.com . Be aware that you will have to disclose your Social Security number to obtain this report.